Dover Downs is welcoming all patrons back building occupancy will be limited to 60% of the fire code rated occupancy for your safety. What if I am from out of state? You are welcome to Come Play Dover Downs under the guidelines set in place by the State of Delaware. Will Free Play that expired be reinstated?

Dover Downs Hotel & Casino in Dover, Delaware no longer operates a poker room, local news outlet Delaware State News reported Saturday. The property closed its poker room, located on its third floor, last week and moved poker tables to the casino floor. Dover features the Crown Royal Poker Room at Dover Downs Resort, which is the only room that offers hourly comps for tournament players the same way they do for cash game players. And Harrington Raceway & Casino offers weekly tournaments as well as solid lower-limit cash games. DOVER — Now under new management, Dover Downs has closed its poker room. The casino, which became part of Twin River Worldwide Holdings Inc. At the end of March, moved its poker tables to the. In Delaware, new management at Dover Downs Hotel & Casino has decided to close its 18-table poker room formerly located on the casino’s third floor.

FAQ Regarding Dover Downs & Our Re-Opening Procedures

Do I have to wear a facial covering?
Yes, per Delaware state regulations, cloth facial coverings are required in all public areas. Entry will be denied to individuals who do not have a face covering.

Anyone who does not wish to abide by these rules may be asked to leave the property.

I have a medical condition, and I cannot wear a facial covering. Will I be able to visit Dover Downs?
Unfortunately, for the safety and security of all, Dover Downs will not admit anyone who is not properly wearing a facial covering over their mouth and nose.

What specifically do you mean by “medical screenings”?
Upon entrance you will be required to have your temperature taken. If your temperature is 99.5 degrees and greater you will be unable to enter. In addition, you will be asked a couple of medical questions to confirm clearance into the Casino. We ask that if you feel ill, please stay home. For more information please visit Delaware Division of Public Health Screening.

How many people are allowed in the casino?
Dover Downs may operate with a maximum occupancy up to 20% of that allowed by fire code on the casino floor.

What actions are you taking to protect guests, employees and officials?
In response to the COVID-19 pandemic we are taking the following actions to help protect our guests and employees and officials:

Constant, vigilant communication and caring
Any symptomatic person will not be allowed to entry
Thermal imaging cameras or handheld thermometers to ensure those with a temperature of 99.5 or greater are not allowed entry
Signage throughout emphasizing proper hygiene i.e. hand washing, coughing, sneezing, not touching your face
Mandatory social distancing throughout the property
Mandatory requirement of facial coverings; facial coverings must cover the nose and mouth
More hand sanitizer stations have been installed throughout the property
Focused cleaning and disinfecting of all areas, with increased attention to items that are regularly handled

Do I need to have an invitation to visit?
No. Dover Downs is welcoming all patrons back building occupancy will be limited to 20% of the fire code rated occupancy for your safety.

What if I am from out of state?
You are welcome to Come Play Dover Downs under the guidelines set in place by the State of Delaware.

Will Free Play that expired be reinstated?
Free Slot Play offers that expired are unfortunately no longer available.

Any updates available for the free cruise giveaways from earlier this year?
If you had a reservation impacted due to our pause in operations you will be able to re-book through Carnival by December 30, 2020 and will have until December 31, 2021 to sail. Please note that all booking is done through Carnival.

Please note that all booking is done through Carnival.

Are table games open?

Yes, under the following guidelines:

Table games are temporarily limited to abide by social distancing guidelines
Not all table games may be open, based on availability and demand
Table game patrons are asked to register at the table game registration podium to reserve a spot
Customers and dealers must wear a cloth face covering while playing table games. Please bring your own face covering.
Customers are asked to wash their hands with soap and water frequently and to use the readily available hand sanitizer and sanitizer wipes
Table games are 4 guests per table (6 guests per Craps game)

How are you enforcing 6 feet between slot machines?
Social Distancing guidelines at VLTs (slot machines) will be enforced by disabling unavailable terminals and removing the disabled unit’s seat. Dover Downs worked in cooperation with the State of Delaware and the Division of Gaming Enforcement to develop the current floor plan.

There will now be an additional 166 slot machines available for play.

Is sports betting open?
The Race & Sports Book will is open for Sports Wagering ONLY. No horse wagering.

Hours of Operation:
Monday–Friday: 12PM–8PM
Saturday: 11AM–8PM
Sunday: 10AM–5PM

The room will be self-service terminals only no ticket writers, except for cashing tickets. The wager sheets will be available online – no printed sheets will be available in the room.

No food. No beverage. No seating or watching games in the Sportsbook.

Guests will be required to wear facial coverings and adhere to social distancing guidelines while in the rooms and the other property guidelines.

Is the hotel open?
Yes, currently accepting reservations as well as honoring those booked prior to the closure.

Hotel guests may use the entrance located in the Hotel valet and must complete the required temperature check and medical screening prior to checking in.

Is the spa open?
Yes, Toppers Spa/Salon reopened on Tuesday, July 7. Please visit here for more information. For our COVID-19 safety procedures, click here.

Are the pool and fitness center open?
No, as of December 11, 2020 the pool and fitness center are closed.

What amenities remain closed?
At this time, valet, pool, fitness center and our business center will be unavailable.

Will your restaurants and/or entertainment venues be open during this time?

Restaurant & beverage service close at 10PM. Last reservation is at 8:30PM. All to go orders after 10PM MUST be taken off property or to hotel room. The following outlets are now open:

Jerry Longo’s Meatballs & Martinis with a curated menu.
Thursdays & Sundays: 4PM–10PM
Fridays & Saturdays: 4PM–11PM
The bar in this location is open with social distancing guidelines in effect.

Garden Café is now located on the 2nd floor for sit-down dining service. Please take the stairs or elevator located in the atrium.
Café Breakfast
8AM–11AM
Lunch & Dinner
Monday–Thursday: 11AM–10PM
Friday & Saturday: 11AM–11PM

Sweet Perks Too
Sunday–Thursday: 10AM–2AM
Friday & Saturday: 24 Hours

Cocktail Service
Alcoholic Beverages Available Daily: 9AM–10PM on the casino floor

Non-Alcoholic Beverages
Sunday – Thursday 9AM–1AM
Fri & Sat 24 Hours

Sweet Perks
Saturday & Sunday: 7AM–2AM

Fire & Ice
Open Daily: 9AM–10PM with strict social distancing guidelines in effect. WALK UP BAR SERVICE ONLY.

All live entertainment has been cancelled until further notice following the safety recommendations of the State of Delaware.

Can I bring my own food in?
No. We have always strongly discouraged bringing in outside food. Please visit one of our dining outlets open during this Phase.

What if my favorite machine is unavailable and I would like to play it?
We will do our best to accommodate this within the guidelines given to us by the State of Delaware and the Delaware Lottery.

What do I do if I have a concern with other guests following the guidelines?
OUR DOVER DOWNS TEAM IS ALWAYS COMMITTED TO YOUR SAFETY AND SECURITY. If you have any questions, comments or concerns about our COVID-19 related practices, please visit the Security Podium located next to the Main Casino Cashier.

For additional information on Coronavirus and Delaware requirements, please click here.

DOVER — Now under new management, Dover Downs has closed its poker room.

The casino, which became part of Twin River Worldwide Holdings Inc. at the end of March, moved its poker tables to the casino floor last week.

Despite rumors the entire poker staff had lost its jobs, only one person was laid off, according to casino management.

“Today is our first day of poker on the floor, so we do have poker! There will be NO poker room on the third floor anymore. The Poker tables now on the Casino floor answer to table games and no longer operate as a separate entity,” Nicholas Polcino Jr., the new vice president and general manager, said in a statement Friday.

“All other personnel (Poker Director is no longer with the company) that could be transferred to table games were transferred. The employees that only had poker experience have been given the opportunity to learn other games as well so they are able to transfer between various games if they desire.”

As a result of the closure poker tournaments were canceled several weeks ago, according to casino staff.

Located on the third floor, the room formerly used for poker once served as a place for individuals to watch simulcast horse racing.

A spokeswoman for Twin River initially denied the poker room was closing. A second spokeswoman later confirmed the room would no longer host table games.

The deal with Twin River, a Rhode Island-based company that operates casinos and hotels in Rhode Island and Mississippi and a horse track in Colorado, was announced in July just weeks after lawmakers approved tax relief for the state’s three casinos.

The merger included Dover Downs’ 500-room hotel and banquet hall. Dover International Speedway remains owned by Dover Motorsports, which split off from the gaming company in 2002.

Supporters said the changes — lowering the slot tax rate 1 percent, cutting the table game tax rate almost in half and suspending the $3 million table game license fee — were necessary to help protect jobs and the nine-figure sum the state annually receives from the casinos.

State Sen. Trey Paradee, a Dover Democrat who was one of the chief backers of casino tax relief, said Friday he would be disappointed if layoffs follow the merger but believes the legislation approved last year was good policy.

“We really put them in the position (where) they were just treading water,” he said.

The casino, the only public corporate gambling establishment in Delaware, lost money in two of the last five years and made a net profit of $30,000 in 2018.

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At the end of 2018, Dover Downs had 1,388 employees, 906 of whom were full-time.

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Several top executives with Dover Downs were let go or retired earlier this spring.

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Staff writer Matt Bittle can be reached at 741-8250 or mbittle@newszap.com.Follow @MatthewCBittle on Twitter.